Description

The Vice President of Sales is responsible for the overall performance, profitability, and strategic direction of the dealership's sales operations. Reporting directly to the President of Mercedes-Benz of Sugar Land, this individual will oversee all sales managers, new and pre-owned vehicle operations, inventory strategy, customer experience initiatives, manufacturer performance metrics, and sales process execution.

The ideal candidate possesses the vision to drive long-term growth while maintaining an unwavering commitment to operational excellence and the luxury ownership experience Mercedes-Benz clients expect.

Primary Responsibilities

• Provide executive leadership for all New Vehicle, Pre-Owned, Internet, and Sales Management operations.
• Develop and execute strategic initiatives that drive market share, profitability, and sustainable growth.
• Lead, coach, mentor, and develop Sales Managers and Sales Consultants into high-performing leaders.
• Foster a culture centered on accountability, integrity, professionalism, and continuous improvement.
• Establish and monitor KPIs including retail sales volume, gross profit, market share, CSI, employee retention, and sales effectiveness.
• Oversee desking strategy and deal structure to maximize profitability while maintaining a transparent luxury buying experience.
• Partner closely with Finance, Service, Parts, Marketing, and Executive Leadership to ensure a seamless customer journey.
• Utilize CRM, business intelligence, and dealership analytics to identify trends and implement performance improvements.
• Direct inventory strategy, pricing, aging management, and product mix in partnership with executive management.
• Recruit and retain exceptional sales talent while developing future leaders through coaching and succession planning.
• Ensure compliance with Mercedes-Benz standards, dealership policies, and all applicable federal, state, and local regulations.
• Build and maintain strong relationships with Mercedes-Benz USA representatives while consistently achieving manufacturer objectives.
• Champion an elevated client experience that creates lifelong relationships, repeat business, and referrals.

Requirements

• Minimum of 10 years of progressive automotive retail leadership experience.
• Five or more years leading luxury automotive sales operations as a General Sales Manager, Vice President of Sales, or equivalent executive role.
• Mercedes-Benz experience strongly preferred; other luxury franchises will be considered.
• Demonstrated record of exceeding sales, profitability, CSI, and market share objectives.
• Strong financial acumen with the ability to analyze departmental performance and drive measurable results.
• Experience managing both New and Pre-Owned vehicle operations.
• Proven success recruiting, developing, and retaining top-performing leaders.
• Extensive knowledge of CRM platforms, DMS systems, inventory management, and dealership analytics.
• Outstanding communication, leadership, and organizational skills.
• Bachelor's degree preferred.