Description

\u003cp\u003eAXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.\u003c/p\u003e\n\u003cp\u003eWe're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. \u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Role\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe Associate Lifecycle Marketing Specialist supports the US Lifecycle Marketing team by assisting with the production, coordination, and quality assurance of email and push marketing campaigns. Working closely with Lifecycle Marketing Specialists, this role helps manage campaign workflows, build and validate campaigns in Salesforce Marketing Cloud, and ensure timely, accurate execution. The Associate Specialist also supports campaign reporting, documentation, and operational processes that drive ticket sales, fan engagement, and subscriber growth. This role provides hands-on experience in marketing automation and lifecycle marketing operations with opportunities to grow into a Lifecycle Marketing Specialist position.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat Will You Do?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul type="disc"\u003e\n\u003cli\u003eBuild, configure, and schedule lifecycle and ad hoc email campaigns in Salesforce Marketing Cloud\u003c/li\u003e\n\u003cli\u003eManage inbound campaign requests, track work through the campaign intake process, and ensure requests are complete and accurately documented.\u003c/li\u003e\n\u003cli\u003eExecute campaign quality assurance (QA), including link validation, personalization verification, audience targeting, content accuracy, and email rendering across devices and email clients.\u003c/li\u003e\n\u003cli\u003eMaintain the lifecycle marketing campaign calendar and coordinate deployment schedules with regional Lifecycle Marketing Specialists to support timely campaign execution.\u003c/li\u003e\n\u003cli\u003ePrepare standard campaign reports and dashboards and assist regional Lifecycle Marketing Specialists in compiling and distributing campaign performance metrics.\u003c/li\u003e\n\u003cli\u003eMaintain campaign documentation, process guides, and operational procedures to support consistent execution and continuous process improvement.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat Will You Bring?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul type="disc"\u003e\n\u003cli\u003eBA/BS Degree (4-year) (Advanced Degree Preferred) Bachelor's Degree or equivalent experience required; degree in Business, Management Information Systems, Computer Science or related field preferred. \u003c/li\u003e\n\u003cli\u003e1-2 years' experience in digital marketing, email/push/SMS marketing, CRM marketing or marketing operations.\u003c/li\u003e\n\u003cli\u003e\u0026nbsp;Experience assisting with campaign execution in a marketing automation platform such as Salesforce Marketing cloud, Braze, Iterable, HubSpot or similar tools preferred.\u003c/li\u003e\n\u003cli\u003eExperience coordinating marketing projects or campaign workflows across multiple stakeholders.\u003c/li\u003e\n\u003cli\u003eExperience performing campaign QA, link validation or marketing production tasks preferred.\u003c/li\u003e\n\u003cli\u003eExperience preparing marketing reports or compiling campaign performance metrics preferred.\u003c/li\u003e\n\u003cli\u003eExperience working in fast-paced marketing environments such as entertainment, ticketing, ecommerce or consumer marketplaces preferred.\u003c/li\u003e\n\u003cli\u003eFamiliarity with email marketing platforms or marketing automation tools such as Salesforce Marketing Cloud or similar systems.\u003c/li\u003e\n\u003cli\u003eStrong attention to detail with ability to execute campaign QA processes including link validation, personalization checks and rendering tests.\u003c/li\u003e\n\u003cli\u003eStrong organization and project coordination skills with the ability to manage multiple campaign requests and deadlines.\u003c/li\u003e\n\u003cli\u003eAbility to collaborate effectively with marketing, creative, marketing operations and regional marketing teams.\u003c/li\u003e\n\u003cli\u003eStrong written and verbal communication skills.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan class="TextRun SCXW129143701 BCX0" lang="EN-US" data-contrast="auto"\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003eAt AXS, we are dedicated to building a diverse,\u0026nbsp;\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003einclusive\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;and authentic workplace, so if\u0026nbsp;\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003eyou're\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;excited about this role but\u0026nbsp;\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003ecan't\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;"check every box\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e"\u0026nbsp;in\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.\u003c/span\u003e\u003c/span\u003e\u003cspan class="EOP SCXW129143701 BCX0" data-ccp-props="{\u0026quot;134233117\u0026quot;:false,\u0026quot;134233118\u0026quot;:false,\u0026quot;201341983\u0026quot;:0,\u0026quot;335559738\u0026quot;:0,\u0026quot;335559739\u0026quot;:200,\u0026quot;335559740\u0026quot;:276}"\u003e\u0026nbsp;\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePay Scale: $24.46-$30.00/hr\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus: \u003c/strong\u003eThis position is Not eligible for a bonus under the current bonus plan requirements.)\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits: Full-time: \u003c/strong\u003eWe offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-olk-copy-source="MessageBody"\u003e*Employer does not offer work visa sponsorship for this position.\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's in it for You?\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eExtraordinary People\u003c/strong\u003e - we're not kidding!\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eMeaningful Mission\u003c/strong\u003e- Helping revolutionize an industry and deliver better experiences for fans and clients around the world.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eDevelopment and Learning\u003c/strong\u003e - Opportunities for learning and leveling up through training and education reimbursement.\u003c/li\u003e\n\u003cli\u003e\u003cstrong data-olk-copy-source="MessageBody"\u003eCommunity \u0026amp; Belonging\u0026nbsp;\u003c/strong\u003e-\u003cstrong data-olk-copy-source="MessageBody"\u003e \u003c/strong\u003eA range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eCurious about the typical interview process for this position? Here's what to expect:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eStage 1: 30 min Virtual Recruiter interview\u0026nbsp;\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eStage 2: 45-min Virtual/Onsite Hiring Manager interview\u003c/li\u003e\n\u003cli\u003eStage 3: 30-min Virtual/Onsite Team Lead interview\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cem\u003e*This schedule may be subject to change.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMore about AXS\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cu\u003e\u003ca id="OWAf64366e4-af05-0b21-ad7a-bde3f3ffa339" class="OWAAutoLink" href="https://solutions.axs.com/" data-olk-copy-source="MailCompose"\u003eAXS\u003c/a\u003e\u003c/u\u003e,\u0026nbsp;a subsidiary of \u003cu\u003e\u003ca id="OWAcddfd1b0-99b0-13fb-97ee-6e3381533974" class="OWAAutoLink" href="https://www.aegworldwide.com/"\u003eAEG\u003c/a\u003e\u003c/u\u003e, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California,\u0026nbsp;AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.\u0026nbsp;\u003c/p\u003e\n\u003cdiv\u003eTo learn more about our culture and values, visit: \u003cu\u003e\u003ca id="OWA8feefa20-0284-d217-ba58-2946e9e1346e" class="OWAAutoLink" href="https://solutions.axs.com/careers/"\u003ehttps://solutions.axs.com/careers/\u003c/a\u003e\u003c/u\u003e\u003c/div\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMore about AEG\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u003cbr\u003e\u003cbr\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u003c/p\u003e\n\u003cp\u003eWe are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.\u003c/p\u003e\n\u003cp\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.\u0026nbsp; AEG may require an employee to perform duties outside their normal description.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003e\u003cspan data-olk-copy-source="MessageBody"\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of\u0026nbsp;race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/span\u003e\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;#LI-Hybrid\u003c/strong\u003e\u003c/p\u003e