Description

Summary

The Driskill Hotel opened its doors i n 1886 as one of the most luxurious Texas hotels i n its day. Since its opening t he hotel has bee n an integral part of the fabric i n the city of Austin. With u niquely historic rooms and approxi mately 16,500 square feet of meeti ngs, The Driskill has been a gather ing place for a wi de vari ety of events since its openi ng 139 years ago. Today, part of The Unbound collection by Hyatt Hotels & Resorts

The Senior Bu siness Travel and Luxury Leisure Sales Manager is responsible for driving revenue growth within the business travel and Leisure travel segments by bu ild ing and managing strong relationships with travel agencies, corporate travel managers, tour operators, wholesalers, and key industry partners. This role focuses on proactively promoting the hotel's services and experiences while identifying new busi ness opportunities to maximize room nights and overall revenue. We are seeki ng a result- oriented sales professional with a passion for hospitality and proven ability to cultivate la sti ng client partnerships.

Responsibilities include but not limited to selling hotel services & experiences corporate accounts, travel agencies, wholesalers, consortia's and its related platforms for individual or groups.

Key Responsibilities:
• Develop and implement yearly strategic sales plans per market to achieve individual and team goals.
• I ncrease ma rket share and achieve revenue goals
• Execute "Total Managing A ccounts" current and future clients (groups & FIT's) .
• Bu ild and maintain strong relationships with key accounts into travel agencies, tour operators, entertainment, on- li ne travel agencies (OTAs), and wholesale partners.
• Conduct regular client visits, property site inspections , sales presentations to showcase the hotel and its services .
• Develop retention and acquisition plan into domestic and international markets.
• Represent the hotel at related i ndustry trade shows, roadshows, networking events to expand the hotel's presence.
• Negotiate rates, contracts and packages within accou nts to secure business .
• Monitor market conditions and competitor activities to adjust sales strategies proactively.
• Collaborate closely with Revenue Management and Marketing teams to create targeted promotions, packages, and seasonal offers that d rive revenue growth.
• Mai ntain up-to-date records of sales activities, client interactions, and account management i nto Hyatt Sales System.
• Present Quarterly production report by market comp with budget including pipeline and market trends.
• Engage with on-site team mem bers and lead educational sessions to ensure seamless luxury guest experience (Front office team, reservation, housekeeper, etc.) to fulfill standards of Luxury program ( welcome amenity/card, room type, complaints, etc.)
• Collaborate with sales and event team to i dentify additional busi ness opportunities
• Collaborate and work closely with Hyatt Sales Force team in all accounts related to this market
• Keep & maintain in-line expenses approved for account/market assigned.
• Attend Sales & Marketing meetings and training requested for this role
• Execute & maintain "brand" values to stablish difference with competitors

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• Three (3) to Five (5) years' experience in this role (150+ rooms property)
• Knowledge of key market accou nts and agencies within the business travel and luxury travel segments
• Excellent communication, negotiation, and relationship-bu ild ing skil ls.
• Advanced computer knowledge, Agency 360, Cvent/ Lanyon, Envision and Luxury program's platforms/software
• Willingness and ability to travel for client meetings, trade shows, and indu stry events.
• Hospitality and welcoming personality, strong service and operational understanding, ability to listen, being empathic, managing pressure, enjoying helping and having positive attitude
• Time management skills
• Community involvement and/or professional association is highly regarded