Description

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate in Risk Management - Consumer and Community Banking - Risk Architecture, you will collaborate with technology groups, business partners, project analysts/managers, and external vendor resources to plan and execute testing initiatives. You will lead a team of testing professionals, either directly or within a matrix environment, to ensure test planning and execution are completed within time and cost constraints. You will be responsible for managing all aspects of the business testing function and defining strategies and approaches for User Acceptance. This role involves complex functions with significant business impact.

Job Responsibilities

• Formulating test approach and test plan and detailing the dependencies and risk involved
• Executing business scenario in UAT environment
• Partnering and collaborating with stakeholders for clarifying queries and sharing the testing status
• Manage testing activities as well as setting and stewarding sound testing methodologies
• Participate in the development of goals and execution of strategies within a function or department
• Provide execution support and leadership for large, complex, technology-dependent programs and projects that cut across business and functional areas
• Assess and revise test sequence and scope based upon test results and/or changes in product design
• Guide complex problem resolution and expected to assist in resolving all difficult issues, expanding the solution to include infrastructure, architecture, and multi-tier tools and business system strategies
• Provide automation support and leadership for large, complex, technology-dependent programs and projects that cut across business and functional areas once implemented
• Being responsible for assessing, creating and building automation tools for gaining efficiency or cost reduction
• Maintain the automation suite and scope based upon changes in product design

Required Qualifications, Skills and Capabilities:

• Bachelor's degree or comparable experience
• 6+ years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
• Experience in JIRA process, understanding of the process flow and creation of the task
• Experience with Microsoft Office, Confluence, qTest tool ,knowledge in Unix operating system
• Experience with Agile and waterfall software development methodologies
• Process-oriented, organized, with strong analytical & troubleshooting skills
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships
• Intellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure

Preferred Qualifications, Skills and Capabilities:

• Experience with mainframe screens, business rules engines
• Understanding of credit card lifecycle and cards transactions processing

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.\n