Description

Join a dynamic team where your expertise in data analysis and reporting will drive impactful business decisions and operational excellence. As a Data Metrics Report Writer/Operations Support Specialist, you'll collaborate across functions to transform complex data into clear, actionable insights-empowering senior leaders and strengthening global vendor relationships.

As a Data Metrics Report Writer/Operations Support Specialist in the Global Vendor Relationship team, you will be a key driver in transforming detailed data into advanced reports, slides, Power Point presentations, and graphs. Your role will involve significant cross-functional collaboration, data analysis, and particular attention to details. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role.

*this role is not eligible for immigration sponsorship

Job responsibilities

• Develop and maintain daily, weekly, monthly, and quarterly KPIs/metrics using Excel, Word, and PowerPoint.
• Engage with senior management and stakeholders by providing high-level reporting from diverse vendor management sources.
• Ensure reports are clear, concise, accurate, approved, and submitted on schedule.
• Report on project management office activities.
• Lead internal stakeholder service review meetings.
• Resolve internal and external queries promptly and professionally.
• Perform data analysis across various files.
• Create dashboards using QuickSight.
• Automate data processes using Alteryx.
• Build and maintain strong internal relationships.
• Manage issue tracking and provide operational support and incident follow-up for all vendor-related incidents, including root cause analysis and preventive measures.

Required qualifications, capabilities, and skills

• Advanced Microsoft Word, Excel, and PowerPoint development and reporting skills.
• Proven ability to deliver high-quality KPIs, data metrics, and reports across business units, with 7+ years of experience.
• Intermediate to advanced Alteryx and QuickSight expertise.
• Experienced in executive status reporting, managing multiple projects, and tailoring communication for diverse audiences.
• Demonstrated proficiency in data analytics, summarization, and reporting for accurate results.
• Strong analytical and problem-solving skills with keen attention to detail.
• Outstanding computer literacy and ability to leverage technology for professional tasks and communication.
• Strategic thinker with proficiency in using data to identify issues and opportunities.
• Skilled in third-party/vendor relationship management, including market data vendors and asset managers.
• Comprehensive knowledge of investment instruments and security types from a pricing and reference data perspective.
• Exceptional communication skills, relationship-building abilities, and experience working with executive stakeholders and cross-functional teams.

Preferred qualifications, capabilities, and skills

• Global experience working with teams across regions and time zones.
• Strategic experience coordinating both strategic and tactical objectives.
• Process-oriented experience enhancing processes and ensuring consistent support across teams.
• Adept at providing high-level responses to executive ad-hoc requests.
• Proficient in Tableau.
• Skilled in Microsoft Access.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.