Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you're focused on maximizing your getaway.

The Finance / Productivity Manager plays a critical role in driving financial efficiency and labor productivity across all hotel departments. This position partners closely with department leaders to analyze labor performance, control costs, optimize scheduling, and ensure financial targets are achieved while maintaining Hyatt's service and quality standards. The role combines financial analysis, operational insight, and cross-functional collaboration in a fast-paced luxury hotel environment.

Key Responsibilities

• Analyze daily, weekly, and monthly labor productivity for all departments (Rooms, Food & Beverage, Banquets, Engineering, Security, and Administration).
• Monitor labor costs against budget, forecast, and prior year; identify trends, variances, and opportunities for improvement.
• Partner with department heads to develop efficient staffing models and productivity standards aligned with occupancy, business mix, and service levels.
• Prepare and distribute productivity reports, labor dashboards, and variance analyses for hotel leadership.
• Support annual budgeting and monthly forecasting processes with a focus on labor planning and operational efficiency.
• Review schedules and staffing plans to ensure compliance with union contracts, California labor laws, and Hyatt policies.
• Assist in developing and maintaining productivity metrics such as hours per occupied room (HPOR), covers per labor hour, and banquet productivity ratios.
• Collaborate with Human Resources and Payroll to ensure accurate labor reporting, timekeeping, and wage compliance.
• Support department leaders in identifying cost-saving initiatives while preserving guest satisfaction and colleague engagement.
• Participate in productivity and labor strategy meetings; present findings and recommendations to executive leadership.
• Assist with audits related to labor, payroll, and productivity controls.
• Support special projects, system implementations, and process improvements related to finance and operations.

This position has a salary compensation ranging from $70,600-$88,100.

We offer excellent benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 3-5 years of finance, accounting, or productivity/labor analysis experience, preferably in hospitality or a unionized environment.
• Strong understanding of hotel operations and departmental labor drivers.
• Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis).
• Excellent analytical, organizational, and communication skills.
• Ability to work cross-functionally with department leaders and senior management.
• Strong knowledge of labor cost controls, forecasting, and variance analysis.
• Experience in a large convention hotel or luxury hotel environment.
• Familiarity with hotel systems such as Kronos/UKG, Oracle, BirchStreet, OPERA, or similar platforms.
• Knowledge of California labor laws and union agreements.
• CPA, CMA, or hospitality finance certification a plus.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.