Description

The Self-Directed Investing product organization within J.P. Morgan Wealth Management empowers clients to take control of their financial futures by providing a comprehensive suite of digital tools and resources. We focus on delivering an intuitive and seamless online investing experience, enabling clients to independently manage their investment portfolios with confidence. The organization is committed to innovation, client satisfaction, and maintaining the highest standards of service, making it a key component of J.P. Morgan's holistic wealth management offerings.

As a Vice President within JP Morgan's Self-Directed Investing division, you will play a pivotal role in enhancing the digital experience for our wealth clients. You will be responsible for managing and supporting a variety of features that allow clients to better understand their portfolio and how their investments are performing. Your role will involve collaborating with cross-functional teams, including design, engineering, and data analytics, to deliver meaningful enhancements on web and mobile. You will leverage your analytical skills to identify opportunities for improvement and implement innovative solutions.

Job responsibilities

• Collaborate with design, engineering, analytics, and marketing teams to discover, develop, and build product enhancements
• Design solutions to meet customer needs, informed by client insights from a variety of sources, and validate success with analytics and feedback.
• Define and execute a roadmap that delivers against objectives
• Create new experiences using discovery processes, and experimentation, informed by customer insights and data
• Provide clear vision and scope documentation, workflows, detailed business requirements, use cases and other materials as needed to support UX design, development and infrastructure
• Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication
• Coach and manage junior product talent

Required qualifications, capabilities, and skills

• 5+ years of investments related product management experience with proven track record of delivery of new products and features
• Experience authoring business requirements, defining user stories and leading execution including bringing together cross functional teams within an Agile development framework
• Significant experience with consumer digital product development, using discovery best practices and agile delivery methods
• Demonstrated track record of adapting to a rapidly changing business environment, ability to quickly assess situations, act decisively and capitalize on change
• Excellent presentation and communication skills
• Industry involvement: staying abreast of industry trends and issues
• Commitment and self-motivation suitable to a start-up team in a large organization

Preferred qualifications, capabilities, and skills

• Experience in online investing product management a plus
• Familiarity with an array of financial instruments and experience in self-directed brokerage industry a plus

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n