Description

Role Description

Inside Sales is responsible for assisting the North America Media Sales Team in selling Harmonic's solutions throughout the United States. This role requires a junior sales professional with experience in one or more of the following key industry areas: Video for Cable, Streaming/OTT, and Broadcast sales. The successful candidate will provide critical account management support to our Key Account Managers.

What You Will Be Doing:

• Develop deep knowledge of Harmonic's products and services offerings across Video for Cable, Streaming/OTT, and Broadcast solutions.

• Learn and master the technology and terminology utilized in the cable, streaming, and broadcast industries.

• Gain a comprehensive understanding of our customer's business and technology environment across these three key verticals, as well as the market trends affecting our clients' future commercial strategies.

• Align client data points with Harmonic's existing products and services, seeking synergies between our technology roadmap and clients' current and future requirements in Video for Cable, Streaming/OTT, and Broadcast markets.

• Professionally articulate client requirements with Harmonic NAM sales staff and NAM pre-sales engineering team, enabling effective engagement with Harmonic Engineering, Research & Development, and Product Development teams to help guide solution development for your clients' specific needs and the Media Market as a whole.

• Provide dedicated account management support to Key Account Managers, acting as a trusted extension of their sales efforts.

• Maximize revenue and customer satisfaction for target Accounts/Markets within the United States by actively supporting the NAM sales team.

• Proactively work with the NAM sales team to identify and pursue new customers and business opportunities across cable, streaming, and broadcast sectors.

• Act as an alternative resource during the unavailability of NAM salespeople, ensuring seamless customer service.

• Understand, articulate, and document the business and technical needs of NAM customers to propose the appropriate Harmonic solution(s).

• Provide strategic input to the NAM sales team to aid in the development and implementation of sales opportunity plans in support of company goals and quota objectives.

• Effectively engage sales resources technical pre-sales, product management, program management, channel partners, executive team, and legal to support the successful closure of business by developing customer-centric solutions based on the specific needs of the customer.

• Collaborate with NAM sales team to respond to RFI/RFPs, create proposals, develop ROI and TCO analysis.

What You Should Have:

• Industry Experience (Required):

Experience in one or more of the following industry areas:

• Video for Cable solutions and markets
  • Streaming/OTT platforms and technologies
  • Broadcast sales and operations
• Demonstrated understanding of sales account management and ability to support Account Managers effectively.
• Proven ability to build and maintain relationships with clients in the media and entertainment industry.

Core Competencies:

• Self-motivated with strong work ethic
• Ability to work independently while receiving little supervision for most assignments
• Confident and energetic; professional and team-oriented sales approach
• Focused and detail oriented
• Accountable for results
• Ability to meet timelines and manage multiple priorities
• Exceptional understanding of Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
• Detailed knowledge of Salesforce; Oracle, Tableau, and Apttus are a plus
• Strong presentation skills, with excellent written and oral communications ability
• Willingness to place outbound phone calls and participate in email campaigns to potential prospects and customers
• Sales experience required (experience in media/technology sales strongly preferred)
• Sales Channel experience is a plus
• BA/BS degree desired, technical field preferred

Pay & Benefits

For this role, the estimated base salary range is between $ 100,000 - $ 125,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process. This position may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions are generally offered a competitive On Target Earnings (OTE) incentive compensation structure.

Travel

Some travel may be required.

Diversity, Equality, and Inclusion at Harmonic Inc

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.

Additional Equal Opportunity statement

Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

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Shape the Future of Video with Harmonic

At Harmonic, we don't just deliver video—we redefine it. As a global leader in video streaming and monetization, our video business is powered by cutting-edge cloud-native technologies and a culture rooted in collaboration, curiosity, and continuous innovation. We thrive on solving complex customer challenges, whether by pioneering new advertising capabilities, optimizing live sports delivery, or advancing AI-driven workflows. Our teams span continents and disciplines, united by shared values of integrity, respect, and excellence. If you're a tech visionary who values impact, agility, and working with passionate peers, join us to build what's next in media and streaming. Learn more at www.harmonicinc.com.

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