Description

We are seeking a creative and analytical thinker who can develop innovative marketing strategies to drive brand awareness, consideration and lead generation. This is a strategic role with significant interaction with cross-functional teams, requiring close partnership and integration with Marketing Centers of Excellence (COEs), key business stakeholders, and cross line of business marketing partners.

As a Senior Associate, Innovation Economy Marketing Strategy, you sit within the Commercial Bank but support a business that crosses multiple divisions. You will play a pivotal role in supporting marketing initiatives that support the growth of the business. You will be responsible for developing, implementing, analyzing, and reporting on marketing campaigns, thought leadership and content strategy including defining content pillars and messaging frameworks across all parts of the marketing funnel. You will also support team operations and reporting leveraging enterprise dashboards and analytics to translate data into actionable insights and executive-ready narratives. This includes creative briefs, campaign development, budget management, thorough competitive analysis, and working cross-functionally to develop campaigns and programs.

You will be an excellent communicator, capable of crafting compelling narratives and delivering high-impact presentations including hands-on creation of campaign debriefs that analyze channel performance, audience insights, and KPIs versus targets with clear recommendations. You will have demonstrated innovation in creating marketing strategies and tactics and possess strong end-to-end planning, execution, and analytical skills be proficient with enterprise dashboards and tools such as Salesforce Marketing Cloud, Adobe Analytics, Tableau, Power BI, Looker, and ThoughtSpot.

Job Responsibilities

• Develop a deep understanding of the Innovation Economy business, customer behaviors, and the competitive landscape to inform best practices in messaging, brand building, client engagement, and relationship deepening.
• Develop content strategy tied to business goals, translating brand research and results into messaging frameworks, and defining thought leadership content pillars and quarterly or annual roadmaps aligned to priority audiences and sectors.
• Collaborate across teams to develop insights and identify trends within campaigns to optimize marketing tactics, improve results, drive efficiencies, and reduce costs.
• Work effectively and efficiently within multiple systems and processes throughout creative development and campaign execution to ensure proper approvals and controls for a successful launch.
• Track and review campaign and channel performance, and generate recommendations based on reporting, insights, established best practices, and the competitive landscape, while managing the budget.
• Use enterprise dashboards and BI tools such as Salesforce Marketing Cloud, Adobe Analytics, Tableau, Power BI, Looker, and ThoughtSpot to generate reports, pull, clean, and QA data, and translate metrics into actionable insights
• Partner with the Analytics team to understand learnings and end-to-end program performance across traffic, engagement, conversion, and account or customer quality metrics. Demonstrate storytelling with data, translating month-over-month and quarter-over-quarter metrics into performance against KPIs and goals and executive-ready narratives.
• Collaborate with creative agencies and marketing execution partners on the development of creative assets.
• Drive a rigorous, data-driven testing agenda focused on improving the customer experience and optimizing both in-branch and digital conversion funnels.
• Identify and prioritize opportunities across channels and share key updates with senior management.
• Create a data-driven strategy for expanding and optimizing thought leadership and paid media campaign, focusing on delivering engaging content that improves the client experience. Conduct strategy reviews and optimizations such as pre- and post-mortem analyses
• Collect, analyze, and interpret data to support strategic decisions across the Marketing team, including hands-on creation of campaign debriefs that summarize channel performance, audience insights, KPIs versus targets, and clear recommendations.
• Synthesize audience insights and channel data to inform future campaign strategies and content development. Collaborate with analytics teams to validate data sources and troubleshoot discrepancies in dashboard reporting
• Work closely with experienced marketing professionals and business leaders from both the banking and startup industries. Contribute to strategy formulation and collaborate with leaders to drive business growth.
• Conduct analysis of campaign delivery and develop improvement plans. Identify areas for enhancement and implement effective solutions. , demonstrating advanced proficiency in pulling, cleaning, and QA'ing data from enterprise dashboards and ensuring data integrity and accuracy for all marketing reports and executive presentations.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Business, Marketing, or Finance.
• 5+ years of marketing strategyor thought leadership experience
• Strong analytical, problem-solving, and planning skills; able to identify and recommend new opportunities.
• High energy, solutions-oriented, and excels in fast-paced, deadline-driven environments.
• Proficient in Excel and skilled at creating high-quality PowerPoint presentations.
• Effective at managing multiple initiatives and priorities simultaneously.
• Comfortable working in a matrixed organization and collaborating across business teams, centers of excellence, vendors, and agencies
• Excellent written and verbal communication skills including comfort translating month-over-month and quarter-over-quarter metrics into executive-ready narratives.
• Team player with a positive attitude, adaptability, and meticulous attention to detail.

Preferred Qualifications, Capabilities, and Skills

• Demonstrates curiosity and enthusiasm for AI's impact on marketing, actively seeking opportunities to learn, experiment, and integrate AI tools and approaches to transform business outcomes.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.\n