Description

Summary

The Director of Sales & Marketing will lead all sales and marketing initiatives for Park Hyatt St. Kitts, driving revenue growth and brand positioning for this luxury Caribbean destination. This role provides strategic leadership and direct oversight of the on-property event sales team while maintaining responsibility for corporate, group, and leisure market development. This remote position requires regular travel to St. Kitts for team leadership and client engagement, as well as frequent sales trips to key feeder markets.

QUALIFICATIONS

Required:

• Bachelor's degree in Business, Hospitality Management, Marketing, or related field
• Minimum 5-7 years of progressive luxury hotel sales leadership experience, with at least 3 years at Director or Senior Sales Manager level
• Proven experience leading and developing high-performing sales teams, preferably in a remote or multi-property capacity
• Demonstrated success in event and catering sales within luxury hotel environments
• Proven track record of exceeding revenue goals and developing high-value accounts in the luxury segment
• Expert knowledge of luxury group, corporate, leisure, MICE, and social events markets
• Strong command of revenue management principles and sales forecasting
• Proficiency with hotel property management systems (OPERA preferred) and CRM platforms
• Excellent written and verbal communication skills
• Ability to lead remote teams effectively while maintaining strong on-property presence
• Valid passport and ability to travel 40-50% of the time
• Flexibility to work across time zones as needed

Preferred:

• Advanced degree (MBA or relevant master's degree)
• Experience with Park Hyatt, Hyatt, or comparable ultra-luxury hotel brands
• Established relationships within luxury travel advisor networks, corporate travel management companies, high-end event planners, and destination wedding specialists
• Proficiency in a second language (Spanish or French preferred)
• Destination marketing experience, particularly in Caribbean luxury markets
• Experience managing geographically distributed sales teams
• Certified Hospitality Sales Professional (CHSP) or similar credentials
• Expertise in luxury wedding and social events market

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• 6 years or more of progressive hotel Sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
• With opening hotels, previous hotel pre-opening experience preferred
• Demonstrated history of success
• Results driven, energetic, and focused
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel