Description

Position Overview:

Join our Marketing Growth and Innovation team as a Campaign Management Associate, where you'll drive the execution of credit card marketing campaigns, ensuring flawless delivery and enhancing customer experience.

As a Campaign Management Associate within the Marketing Growth and Innovation organization of Card Services, you will be responsible for the execution and creative management of credit card marketing campaigns. You will support multiple marketing channels, including email, direct mail, and owned media, ensuring seamless execution and process improvement.

Ideal candidates would possess the following:

• Results-oriented with strong attention to detail and problem-solving skills
• Possess strong communication, interpersonal skills, and leadership potential
• Positive attitude; ability to be flexible
• Curious mindset that challenges the status quo, embraces technology, and seems continuous improvement in workflow and process.
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to promote a strong control environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer.

Key Responsibilities:

• Execute and gain approvals for credit card marketing campaigns based on strategic direction on product, positioning, offers and placement.
• Focus on seamless and flawless execution with an eye on the customer experience, controls, speed to market and end to end process improvement.
• Utilize project management skills to manage a diverse and dispersed set of stakeholders.
• Identify opportunities to improve process, develop efficiencies, and deliver results.
• Ensure regulatory compliance and promote a strong control environment.

Qualifications:

• 3 or more years of campaign or project management experience in marketing, advertising, media, agency, or creative strategy
• Bachelor's Degree required; credit card / financial services experience preferred
• Proven understanding of marketing and the competitive landscape

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.