Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them.

As a Lead Director, Healthcare Strategy & Program Management, you will play a critical role in supporting our Aetna members and our business by stepping into a pivotal leadership role within the Medicare Growth & Distribution PMO, where you will champion, orchestrate, and oversee the full lifecycle of major projects and programs. This includes everything from strategic planning and execution to change management and implementation.

Core Responsibilities

• Ensure that projects and business operations achieve their intended objectives, aligning outcomes with organizational goals.
• Foster collaboration by managing relationships across departments and functional areas, promoting a culture of partnership and alignment.
• Act as a catalyst for change, influencing stakeholders to recognize the strategic value of projects and championing initiatives to successful completion.
• Drive improvements in policies, processes, systems, and performance to elevate organizational effectiveness and service quality.
• Identify operational gaps and empower the team to develop robust solutions and implement enhancements.
• Lead multiple, high-impact projects or programs from inception through to multi-year implementation, ensuring coordination across different processes, systems, functions, and products.
• Take proactive ownership of program and project delivery-formulating comprehensive plans, establishing timelines, identifying milestones, and securing necessary resources.
• Evaluate and recommend enhancements for new or existing products, services, and workflows, leveraging a holistic perspective of the organization.
• Collaborate with functional leaders and business partners across and within segments to address workflow interdependencies and ensure seamless operations.
• Facilitate cross-functional and cross-segment meetings and presentations, fostering clear communication and shared vision.

Required Qualifications

• 10+ years of experience in managed care, health insurance, marketing, or related industries.
• Multi-year leadership experience setting strategic direction and steering impactful change initiatives to measurable positive outcomes.
• Experience managing large-scale, complex projects and programs of strategic significance or those yielding cost savings.
• Experience overseeing large budgets and optimizing resource allocation.
• Extensive experience driving projects and programs from initiation through delivery
• Strong stakeholder engagement skills, with experience communicating complex ideas to executive and senior leadership audiences.

Preferred Qualifications

• Experience within managed care or the health insurance industry.
• Background in Medicare, Sales Support, Marketing, or similar fields.

We support a hybrid work environment. If selected and you live near a suitable work location, you may be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week. Aetna Service Operations office/hub locations will be discussed with the selected candidate

Education

• Bachelor's degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.